Beameo RAY

Motor and Performance

• Top speed: 15.5mph (25km/h).
• Max range: 74.5 miles (120km).
• Motor power: 48V 250W, Rear drive motor.
• SHIFTERS & REAR DERAILLEUR: SHIMANO, 7 Speed.
• GEARS: 7 Speed
• Braking system: Tektro MD-M300-F/R Mechanical
  Disc Brake.

Battery

• Battery type: 48v 12.8AH

Dimensions and Components

• Product weight: 25kg.
• Max Load: 120kg.
• Product size (unfolded): 700C Frame height-19“
• Suitable height: 170-190cm.
• Tyres: KENDA, 700*45C

Technical Support

We are committed to ensuring your complete satisfaction with your product. Our dedication extends beyond the warranty period, as we provide ongoing technical support even after it has expired. Please visit our warranty page to learn more about our coverage.

• 1x Beameo Ray bike
• 1x 48V 14.5AH Lithium-Ion Battery
• 1x Battery Charger
• 1x Assembly Tools
• 2x Pedals
• 1x User Manual

Our standard delivery timeframe for your orders is usually 3-6 working days. While we strive to deliver within this timeframe, there might be occasional instances where it may take a couple of extra days. However, we are proud to mention that, in most cases, our delivery process is even faster.

Warranty

We prioritise your peace of mind when you choose to purchase from us. That's why we have attentive customer service, warranties, and a UK repair centre.

Warranty coverage:

• All main E-Bike parts such as: Frame, front fork, handlebars, charger, folding tubes, saddle tubes, and battery (1-year warranty period).
• Headlights and taillights (6-month warranty period).

Please note that the warranty does not cover:

• Issues arising from normal wear and tear and general use of the e-bike.

Please refer to our dedicated warranty page for more details on our warranty process.

Can I modify the bike by myself?

If you're not acquainted with the bike's performance, we advise against making unauthorized modifications. If modification is necessary, kindly reach out to our customer service tram to confirm whether it is permissible.

My bike chain is scratching with the wheel, so I can't change gears, and the derailleur looks deformed, what should I do?

If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.


Where do you ship to?

Currently, we ship to the UK, ensuring a seamless delivery experience for our valued customers. For any inquiries regarding shipping, feel free to contact us. We're here to assist you.

Should I keep my box?

Yes. We recommend you keep your box after the delivery of your e-scooter. This is for the unlikely event that you'd need to return it to us.

Visit our returns and refunds page for more information.